Onsite & Remote Support
ARKAD Solutions Ltd provides IT support and solutions to for small and medium sized businesses across West Yorkshire.
Based near Leeds in West Yorkshire, we provide remote and onsite support to organisations computer systems. Due to our location, we are ideally placed to respond to onsite support requests in Leeds, Wakefield, Bradford and all of their outlying areas. We aim help businesses get the most from their computers, from single machines to multi-platform multi-user networks. We plan, implement and maintain the smooth running of your computers and network infrastructure.
Due to the varying demands of your computer systems and financial situations, we are proud to offer 4 levels of support, each one tailored to meet the specific needs of a modern business that relies on its ICT investment.
Please click on the package name for a detailed description of the services and service levels for each package.
- Bronze Support - No Contract - maximum 12 Hour Response - Normal Office Hours
- Silver Support - Remote Access or Onsite Support - max 8 Hour Response - Normal Office Hours
- Gold Support - Remote Access or Onsite Support - max 4 Hour Response - Normal Office Hours
- Platinum Support - Remote Access or Onsite Support - max 4 Hour Response - Beyond normal office hours
