Bronze Support
Our Bronze support package offers excellent value for organisations who have some technical skill or for companies who do not rely on their computer for the day to day running of their business.
We offer our bronze support customers both remote and onsite support depending on the need. Remote support is in 15 minute units, onsite is based on 30 minute units. Due to the different nature of our twin approach to your support, if we can resolve your problem without visiting your site we will. This decreases our response time, decreases the cost to you (as there is no travelling cost) and increases your productivity (by returning you to your functional state quicker).
Major Benefits of Bronze support
- Remote support uses 128 bit SSL Encryption for your security
- Both Remote and Onsite support available
- 12 Hour Response
- No contract - You only pay for what you use
Click here - to subscribe for bronze support
